ECA

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  • Download and print ECA Subscriber Enrollment form, but do not sign this form yet. You must sign the ECA Subscriber Enrollment form in the presence of a Notary.
  • Fill out Section 1 of the ECA Subscriber Enrollment form.
  • Take the ECA Subscriber Enrollment to a Notary Public. You must present your valid Passport or Birth Certificate, valid Driver's License, and your Work ID Badge to the Notary. Note: If you do not have a Work ID badge, you must download and print the Subscriber’s Organizational Contact form. Then, a separate full-time employee of your company must fill out and sign the Subscriber’ Organizational Contact form. The purpose of this form is to verify the ECA subscriber's employment within the same organization.
  • Sign the ECA Subscriber Enrollment form in the presence of a valid Notary. The Notary must list and confirm viewing of your ID documentation, stamp, and sign Section 2 of the ECA Subscriber Enrollment form.
  • Mail the signed ECA Subscriber Enrollment form to:
   Symantec Corporation
   Attn: Symantec ECA Authentication Support
   350 Ellis Street
   Mountain View, California 94043
  • Once the ECA Subscriber Enrollment form has been received by the Symantec ECA Authentication team, you will receive an email confirmation within 7 to 10 business days.